I was browsing adn.com today and I saw this article as well. Telecom companies are the worst.
I'm really glad that there's a technical reason why their claim of a few customers hogging all the bandwidth is a lot of bs. Thanks for clarifying Josh.
I'll challenge you Josh, the reason GCI is doing this is not because they misunderstand what you posted. A bunch of suits at GCI decided that the easiest way to increase their profits was to figure out a way to profit off of as many of their customers as they possibly can with overage charges.
I love private business and everything, but this is what happens when you have an effective monopoly. A company can do or charge whatever they want. Simple as that.
As bad as it is, at least the internet works up there though...same cannot be said for my Charter Cable internet about 20% of the time...