So when this happened I initially set up an appointment with Sears, which I thought was for this afternoon. It was set up for next week on Thursday. Well, we need it done before then, so I tried to have them come earlier. No dice.

I googled washer repair, and davetheapplianceguy.com (davetheapplianceguy.com). I called him and described the problem (it sounds like the motor is still spinning, but something broke in the linkage or transmission, since the basket doesn't spin). He immediately said, it sounds like the motor shaft linkage, and that it breaks all the time. He said replacement parts are ~$20 at an appliance store, and if it didn't work, I should give him a call.

Now I kinda just want to track him down and give him a case of beer.

I did run home at lunch and try to figure out if his solution would fix it, but I got to the point where I realized I was about to make a much larger mess than I was prepared for during a lunch hour. I'll try again later, but the more I think about it the more I think he's right.

In short, for any home appliance repair, Elizabeth and I will always use this guy from now on.